How much notice should I give when ordering my birthday or special occasion cake?
To ensure quality of delivery, we limit the number of cakes that need to be produced each weekend. This ensures that each client receives individual attention and creativity on their cake. Typically, the months of September through to February are what we term “the wedding season” and book up very quickly. If your big day is planned during this period, we recommend that you give us at least 6 to 8 months notice.
The lead time varies and is quite seasonal. The notice period during the winter months is approximately 4 – 6 weeks and during peak wedding months, approximately 10 – 12 weeks.
How much do your wedding cakes cost?
Every cake we make is unique and special and designed to your individual needs. The following factors will influence the price of your wedding cake:
Design of the cake
Number of tiers
Size of the cake (number of servings required)
Amount of detail on the cake
It is therefore recommended that you meet with us so that we can jointly design your dream cake according to your affordability.
Do you deliver?
We do delivery and set up of wedding cakes within the Johannesburg and surrounding areas at a nominal additional cost.
What is a dummy cake?
A dummy cake is made from Styrofoam and is decorated the same as a normal cake. Dummy cakes are used to create the illusion of a large cake without there being an excess of cake in terms of the servings required.
What is your payment policy?
A 50% non-refundable deposit is required to secure your booking. The balance is payable when you collect your cakes. Balance payments for wedding cakes that are being delivered is payable three days prior to the event.
What are your operating hours?
We are open Mondays to Fridays from 08:30 to 17:00 and on Saturdays from 08:30 to 14:00. We prefer that you set up an appointment to meet with us (especially on Saturdays) so that we can give our 100% dedication and attention to satisfying your needs.
Do you offer cake tasting?
We do offer cake tastings for wedding cake orders only. Instead of the traditional form of cake tasting, we make sample cakes, which the bride and groom can take home to share with family and friends (each sample cakes feeds approximately 12 people). Complimentary sample cakes to the value of R240.00 are offered to all confirmed wedding cake clients.
Do you offer cake-decorating courses?
Yes we do. Classes are on Monday mornings from 09:00 to 12:00 and Monday evenings from 18:00 to 21:00. For Class schedules refer to the Sugar Art Academy details.